Courses

Data center training courses.

Practical Interactive Training for Beginners & Interview Preparation for Amazon, Microsoft and Google

Data Center Technician
Build the practical foundation for a data center technician role: racks, power, copper and fiber, cross-connects, smart hands, troubleshooting and the interview, trained as thirteen realistic missions.
13 missions · free to start · about 7 hours
View course
What you master, step by step
1. Racks & Orientation
  Move safely through the hall and locate any rack and unit from a work order.
2. Power & Electrical Safety
  Trace the power path from feed to PSU and respect electrical boundaries.
3. Copper & Fiber
  Handle copper and fiber links, inspect connectors, read a loss budget.
4. Cross-Connects & Documentation
  Deliver a cross-connect through the meet-me room and document it in DCIM.
5. Smart Hands
  Execute smart-hands tickets exactly as ordered, with clean handover.
6. Troubleshooting & Operations
  Diagnose incidents, escalate correctly, and close a customer project end to end.
7. Interview
  Explain your decisions like a technician, in a job-interview setting.
Specializations
Built on the same engine and the same reference hall, opening after the Data Center Technician course.
- Fiber Optics Technician
  The glass side of the floor: safe handling and the eye rule, single-mode versus multimode, LC and MPO connectors, APC versus UPC, goods receipt, inspection and cleaning, duplex polarity, carrier cross-connects, optical power, insertion loss and budgets, OTDR traces and fault location, fusion splicing and mid-span repair, fault isolation across the demarcation, trunk deployment in the meet-me room, what a file can prove months later, and an interview trainer for the whole of it.
  13 missions · free to start
  What you master, step by step
  Safety & Orientation
  Treat every unknown fiber as live, and tell OS2 from OM4 and APC from UPC by consequence.
  Inspection & Polarity
  Inspect, clean and re-inspect before mating, and find the duplex flip behind a link that is patched but down.
  Cross-Connects
  Deliver a carrier cross-connect in the meet-me room: ticket, LOA, port, patch, verify, document.
  Optical Power & Budgets
  Reference the meter before measuring, and decide from a loss budget whether a link may be released.
  Fault Location & Splicing
  Read an OTDR trace to a location on the floor, and judge cleave and splice results against the repair procedure.
  Troubleshooting & Delivery
  Isolate a fault by evidence under SLA, deploy a trunk, and defend the record months later.
  Interview
  Explain fiber decisions like a technician, in a job-interview setting.
  View course
- Network Technician
  Structured cabling at scale, patching and cross-connect delivery, switch ports and VLAN basics, circuit turn-ups and link troubleshooting. The connectivity specialist on the data center floor.
  11 missions · free to start
  What you master, step by step
  Orientation & Ticketing
  Name the device, port and panel a work order means, and tell an incident from a request.
  Media & Port Equipment
  Equip both ends of a link (media, form factor, reach) and reject what fits without matching.
  Evidence & Measurement
  Read what an interface reports, and say what it does not prove.
  Commissioning & Networking
  Commission a switch and reason about VLAN, IP, gateway and DNS at technician depth.
  Fault Work & Verification
  Isolate before acting, prove the repair, and check that the port you were given is really yours.
  Change, Contention & Communication
  Run a change with a rollback, spend capacity knowingly, and say what happens next.
  Interview
  Explain network decisions like a technician, in a job-interview setting.
  View course

One All Access subscription covers every course, new specializations included when they launch.See pricing

Hear about it first.

Leave your email and we'll let you know when a new specialization opens.

A short email when something new launches. Unsubscribe anytime with one click.

Courses

Data center training courses.

Practical Interactive Training for Beginners & Interview Preparation for Amazon, Microsoft and Google

Data Center Technician
Build the practical foundation for a data center technician role: racks, power, copper and fiber, cross-connects, smart hands, troubleshooting and the interview, trained as thirteen realistic missions.
13 missions · free to start · about 7 hours
View course
What you master, step by step
1. Racks & Orientation
  Move safely through the hall and locate any rack and unit from a work order.
2. Power & Electrical Safety
  Trace the power path from feed to PSU and respect electrical boundaries.
3. Copper & Fiber
  Handle copper and fiber links, inspect connectors, read a loss budget.
4. Cross-Connects & Documentation
  Deliver a cross-connect through the meet-me room and document it in DCIM.
5. Smart Hands
  Execute smart-hands tickets exactly as ordered, with clean handover.
6. Troubleshooting & Operations
  Diagnose incidents, escalate correctly, and close a customer project end to end.
7. Interview
  Explain your decisions like a technician, in a job-interview setting.
Specializations
Built on the same engine and the same reference hall, opening after the Data Center Technician course.
- Fiber Optics Technician
  The glass side of the floor: safe handling and the eye rule, single-mode versus multimode, LC and MPO connectors, APC versus UPC, goods receipt, inspection and cleaning, duplex polarity, carrier cross-connects, optical power, insertion loss and budgets, OTDR traces and fault location, fusion splicing and mid-span repair, fault isolation across the demarcation, trunk deployment in the meet-me room, what a file can prove months later, and an interview trainer for the whole of it.
  13 missions · free to start
  What you master, step by step
  Safety & Orientation
  Treat every unknown fiber as live, and tell OS2 from OM4 and APC from UPC by consequence.
  Inspection & Polarity
  Inspect, clean and re-inspect before mating, and find the duplex flip behind a link that is patched but down.
  Cross-Connects
  Deliver a carrier cross-connect in the meet-me room: ticket, LOA, port, patch, verify, document.
  Optical Power & Budgets
  Reference the meter before measuring, and decide from a loss budget whether a link may be released.
  Fault Location & Splicing
  Read an OTDR trace to a location on the floor, and judge cleave and splice results against the repair procedure.
  Troubleshooting & Delivery
  Isolate a fault by evidence under SLA, deploy a trunk, and defend the record months later.
  Interview
  Explain fiber decisions like a technician, in a job-interview setting.
  View course
- Network Technician
  Structured cabling at scale, patching and cross-connect delivery, switch ports and VLAN basics, circuit turn-ups and link troubleshooting. The connectivity specialist on the data center floor.
  11 missions · free to start
  What you master, step by step
  Orientation & Ticketing
  Name the device, port and panel a work order means, and tell an incident from a request.
  Media & Port Equipment
  Equip both ends of a link (media, form factor, reach) and reject what fits without matching.
  Evidence & Measurement
  Read what an interface reports, and say what it does not prove.
  Commissioning & Networking
  Commission a switch and reason about VLAN, IP, gateway and DNS at technician depth.
  Fault Work & Verification
  Isolate before acting, prove the repair, and check that the port you were given is really yours.
  Change, Contention & Communication
  Run a change with a rollback, spend capacity knowingly, and say what happens next.
  Interview
  Explain network decisions like a technician, in a job-interview setting.
  View course

One All Access subscription covers every course, new specializations included when they launch.See pricing

Hear about it first.

Leave your email and we'll let you know when a new specialization opens.

A short email when something new launches. Unsubscribe anytime with one click.

Data Center Technician

What you master, step by step

Specializations

Fiber Optics Technician

What you master, step by step

Network Technician

What you master, step by step

Hear about it first.

Data Center Technician

What you master, step by step

Specializations

Fiber Optics Technician

What you master, step by step

Network Technician

What you master, step by step

Hear about it first.