Course
Data Center Technician
Thirteen missions that walk you through the job the way a shift would: read the ticket, decide what to touch, live with the consequences.
Curriculum: the thirteen missions
13 missions · 7 h · Self-paced · one mission fits into an evening
- 01Welcome to the DatacenterFirst day on the job: security airlock, facility tour, and an unannounced customer22 min
- 02Rack and ContainmentDelivery day: two servers and a switch need a home in the rack30 min
- 03Power SupplyCustomer orders «an extra 3 kW»; can the PDU take it?35 min
- 04Electrical Boundaries and Workplace SafetyDo it yourself, hand it to the electrical team, or turn it down?23 min
- 05Network and CopperFour patch runs, and a port that doesn't exist37 min
- 06Fiber OpticsA faulty 10G link: locate, clean, measure, log it34 min
- 07Cross-Connects and the Meet-Me RoomTicket #4711 · Nordwind Logistik AG20 min
- 08Documentation and DCIMInternal audit in DR-1, and your own gap turns up28 min
- 09Smart and Remote Hands«Reboot the server in U12»; two devices, one ticket46 min
- 10Incident and EscalationThe customer's monitoring fires an alert; the SLA clock is ticking31 min
- 11Customer project end-to-endHalf a rack, A/B power, two cross-connects33 min
- 12Break-Fix: The Silent ServerA server goes down: triage, hot-swap replacement, RAID rebuild, a thermal alarm and the RMA paperwork.34 min
- 13Job InterviewBuild bridges, skip the stock answers; unlocked from day one47 min
What you train
- Racks & installations
- Power & A/B redundancy
- Copper & fiber
- Cross-connects & meet-me room
- Documentation & DCIM
- Smart & remote hands
- Troubleshooting & escalation
- Safety & ESD
- Interview preparation
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Pricing
All Access
USD 49.90 / month
Cancel anytime, online, in two clicks. Access continues until the end of the period you paid for.
Single course
USD 109.00 one-time
This course is yours permanently, and the Data Center Technician Certification is included when you finish it.
Missions 1 and 2 and the interview trainer are free. Fewer than 3 missions passed: 14 days money back, no questions asked.
Amounts are set separately for each currency we bill in and are not converted from one another, so the amount in your currency can differ from the one above; the exact amount always appears before you pay.
Start the first mission now.
No signup for the first mission, no video to sit through. You are on the floor in under a minute.
Questions about level, duration or language? Read the FAQ.